Originally posted 16-Nov-23
I am pleased to announce that my book, Knowledge Nuggets: 100 KM Infographics is now available. It is my fifth book, and I have also written chapters for four other books.
Published by Lucidea Press, this book offers the essential principles of knowledge management in easy to grasp infographics. It starts with the subject of my book for Lucidea Press, The Five Cs of Knowledge Management, and continues with KM fundamentals. The 12 Steps to KM Success are included, including details on each step. Tips, tricks, techniques, and maxims follow — and the book finishes with knowledge nuggets on communication, collaboration, and communities of practice.
Lucidea’s CEO Ron Aspe kindly said, “Stan’s book is a lively look at knowledge management fundamentals that will energize readers and inspire deeper dives into the discipline. We are happy to publish a book that represents a bit of a departure in format for Lucidea Press, while offering the expert guidance our readers have come anticipate.”
KMWorld 2023 attendees got signed print copies of the book. I invite you to download your free PDF copy.
Knowledge Nuggets: 100 KM Infographics
Dedication
For my dear, departed friends, Max Bromley and Steve Carter. Their good nature, sharp wit, and positive outlook were a source of inspiration for me.
Acknowledgements
I want to thank Lucidea for enthusiastically supporting this book and publishing it. Their ongoing commitment to knowledge sharing is impressive, and I am incredibly pleased to partner with them. I would also like to thank my editor, Sarah Nichols, for her support, effort, and skill.
Introduction
The idea for this book came from noticing that when I posted an image with detailed text on social media, thousands of views ensued. In pondering the reasons why, I realized that my followers appreciate succinct visual summaries of the over 900 blog posts I have written since 2006. I like to illustrate each post with an image, and I use a similar approach with slides that I present. So, I decided to take the approach further by selecting icons for each point in the many lists I have created as part of my writing and speaking.
The content is supplemented by posts providing comprehensive details for each infographic. Links for each are available below. I encourage you to explore this additional content that expands on what appears in the book.
Table of Contents with Article Links
The 5 Cs of Knowledge Management
1. The 5 Cs of Knowledge Management
2. The 5 Cs of KM, Number 1: Capture
3. The 5 Cs of KM, Number 2: Curate
4. The 5 Cs of KM, Number 3: Connect
5. The 5 Cs of KM, Number 4: Collaborate
6. The 5 Cs of KM, Number 5: Create
KM Fundamentals
7. The Knowledge Management SIRCL: 5 Core Activities
8. 15 Benefits of Knowledge Management
9. 5 Reasons KM Programs Start and 5 Reasons They End
10. 10 Actions Leaders Can Take to Get KM Going
11. The Future of KM: Five Foundations and Fifteen Fundamentals
12. 10 Trends in Knowledge Management
13. 10 Ways to Do Digital Transformation with KM
14. 10 Signs that Knowledge Management is Alive
15. 15 Key Issues in Knowledge Management
16. 10 Roles Needed for a KM Program
17. 12 Indicators of an Ideal Knowledge Library
12 Steps to KM Success
18. 12 Steps to Knowledge Management Success
19. Step 1: 10 Ways to Build Expertise in Knowledge Management
20. Step 2: How to Identify the Top 3 Objectives for a KM Program: 5 Steps
21. Step 3: The 10 Commitments from Senior Leaders: Securing Support for a KM Program
22. Step 4: 9 Questions to Answer on People, Processes, and Technology
23. Step 5: Articulate Your Vision for How KM Should Work: 10-Part Vision for Knowledge Management
24. Step 6: Define the Knowledge Management Strategy: 10 Types of KM Strategies
25. Step 7: Define Compelling Use Cases: SAFARIS — 7 Use Cases
26. Step 8: Define KM Program Governance: 5 Elements
27. Step 9: Specify the Desired Modes of Knowledge Flow: 5 Modes of Knowledge Flow
28. Step 10a: Select and Implement KM People Components: 11 People Components
29. Step 10b: Select and Implement KM Process Components: 16 Process Components
30. Step 10c: Select and Implement KM Technology Components: 23 Technology Components
31. Step 10d: Knowledge Management Implementation: 5 Specialties to Use and 5 Plans to Develop
32. Step 11a: 10 ways to Innovate Key KM Processes and Tools to Implement a KM Strategy
33. Step 11b: 10 Steps to Implement, Improve, and Iterate a Knowledge Management Program
34. Step 12a: 10 Ways to Pay it Forward in KM
35. Step 12b: 5 Ways to Get KM Feedback and Ideas to Reuse
36. Step 12c: 10 Questions to Ask on a Resource Survey
Tips, Tricks, and Techniques
37. 10 Tips for Starting a Knowledge Management Program
38. 10 Priorities for a KM Program
39. 7 Habits of Highly Successful Knowledge Managers
40. 10 Lessons Learned: Practical Advice for KM Leaders
41. 13 Insights on Knowledge Management
42. 10 Ways to Establish the Value of KM
43. 15 Ways to Sell KM in an Organization
44. 10 Ways to Create New Knowledge
45. 10 Ways to Retain Organizational Knowledge
46. 12 Tips for Building a Partnership Between KM and IT
47. 10 Indicators of a Knowledge Sharing Culture
48. 10 Guidelines for Collaborative Team Spaces
49. 15 Types of Knowledge Sharing
51. 10 Ways to Encourage Reuse
52. 10 Ways to Enable Lessons Learned
53. 5 Steps to Implement Taxonomy
54. 10 Ways to Provide Best Bets for Search
55. 16 Recommended Knowledge Management Books
56. 6 Questions to Answer for Personal Knowledge Management
57. 24 Ways AI Supports Knowledge Management
59. How to Motivate Knowledge Sharing
Maxims
60. 16 Reasons Why People Don’t Share Their Knowledge
61. 10 Reasons to Share Your Knowledge
62. 12 Keys to Great Leadership: PATHBUILDERS
67. 40 Pitfalls to Avoid in Knowledge Management, Part 1
68. 40 Pitfalls to Avoid in Knowledge Management, Part 2
69. 40 Pitfalls to Avoid in Knowledge Management, Part 3
70. 40 Pitfalls to Avoid in Knowledge Management, Part 4
71. 40 Pitfalls to Avoid in Knowledge Management, Part 5
Communication and Collaboration
72. 10 Ways to Communicate Without Pushing Content
73. 10 Tips for Successful Face-to-Face Meetings
74. 10 Questions to Ask Before Replying in Email
76. How to Build Your Personal Digital Brand
77. 10 Questions for Eliciting Success Stories
79. 10 Rules for Asking Others to Share Knowledge
80. 13 Use Cases for Collaboration
81. 8 Reasons for Working Out Loud
82. People Connections: 10 Types and 10 Attributes
83. 10 Course Details for a KM Training Plan
84. 5 Types of KM Documentation
Communities of Practice
86. 10 Principles for Successful Communities
87. TARGETs for Community Management
88. 5 Types of Communities — TRAIL
89. 5 Activities for Community Participation — SPACE
90. 5 Requirements for Thriving Communities — SMILE
91. 5 Goals for a Communities Program — PATCH
92. 5 Expectations for Community Leaders — SHAPE
93. 5 Tools for Communities — SCENT
94. 10 Tips for Leading Communities
95. 10 Goals for Community Managers
96. 10 Tips for Managing Community Calls
97. 10 Reasons People Won’t Speak Up on Community Calls
98. Community Culture: 6 Types and 5 Recommendations
99. 10 Elements of a Practical Community Culture
100. Reviewing and Approving Requests for Communities
