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Originally published Nov 27, 2022

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The reactions to Four Knowledge Eras by Nancy Dixon inspired this series.

Book

Knowledge Nuggets: 100 KM Infographics

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Fundamentals

4. The Knowledge Management SIRCL: Share, Innovate, Reuse, Collaborate, Learn

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5. 15 Benefits of Knowledge Management

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41. 5 Reasons KM Programs Start and 5 Reasons They End

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42. 10 Actions Leaders Can Take to Get KM Going

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30. Future of KM — 5 Foundations and 15 Fundamentals

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36. 10 Trends in Knowledge Management

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37. 10 Ways to Do Digital Transformation with Knowledge Management

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38. 10 Signs that Knowledge Management is Alive

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39. 15 Key Issues in Knowledge Management

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40. 10 Roles Needed for a KM Program

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43. 12 Indicators of an Ideal Knowledge Library

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12 Steps to KM Success

3. 12 Steps to Knowledge Management Success

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6. Step 1: 10 Ways to Build Expertise in Knowledge Management

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7. Step 2: How to Identify the Top 3 Objectives for a KM Program

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8. Step 3: The 10 Commitments from Senior Leaders: Securing Support for a KM Program

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9. Step 4: 9 Questions to answer on People, Processes, and Technology when starting a knowledge management program

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10. Step 5: Articulate your vision for how KM should work: Here’s my 10-Part Vision for Knowledge Management

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11. Step 6: Define the Knowledge Management Strategy: 10 Types of KM Strategies

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12. Step 7: Define compelling use cases with clear advantages over existing alternatives

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13. Step 8: Define KM program governance

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14. Step 9: Specify the desired modes of knowledge flow

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15. Step 10a: Select and implement KM people components

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16. Step 10b: Select and implement KM process components

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17. Step 10c: Select and implement KM technology components

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18. Step 10d: Knowledge Management Implementation

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19: Step 11a: 10 ways to innovate key KM processes and tools to implement a KM strategy

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20: Step 11b: 10 Steps to Implement, Improve, and Iterate a knowledge management program

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21: Step 12a: 10 Ways to Pay it Forward in KM

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22. Step 12b: 5 Ways to Get KM Feedback and Ideas to Reuse

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23. Step 12c: 10 Questions to Ask on a Resource Survey

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Tips, Tricks, and Techniques

25. 10 Tips for Starting a Knowledge Management Program

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27. 10 Priorities for a Knowledge Management Program

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44. 7 Habits of Highly Successful Knowledge Managers

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45. 10 Lessons Learned: Practical Advice for KM Leaders

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46. 13 Insights on Knowledge Management

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47. 10 Ways to Establish the Value of KM

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48. 15 Ways to Sell KM in an Organization

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109. 5 Types of Executive Responses to Knowledge Management

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49. 10 Ways to Create New Knowledge

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110. 10 KM Components for Knowledge Curation

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111. 10 Ways to Curate Knowledge

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50. 10 Ways to Retain Organizational Knowledge

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51. 12 Tips for Building a Partnership Between KM and IT

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52. 10 Indicators of a Knowledge Sharing Culture

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53. 10 Guidelines for Collaborative Team Spaces

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54. 15 Types of Knowledge Sharing

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55. 5 Ways to Reuse Knowledge

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56. 10 Ways to Encourage Reuse

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57. 10 Ways to Enable Lessons Learned

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58. 5 Steps to Implement Taxonomy

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59. 10 Ways to Provide Best Bets for Search

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60. 16 Recommended Knowledge Management Books

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102. Recommended Blogs, Conferences, and Podcasts

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103. Recommended CoPs, Universities, and Mentoring

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61. 6 Questions to Answer for Personal Knowledge Management

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62. 24 Ways Artificial Intelligence Supports Knowledge Management

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63. Guidelines for Knowledge Management Metrics

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64. How to Motivate Knowledge Sharing

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115. 16 KM Methodologies

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Maxims

28. 16 Reasons Why People Don’t Share Their Knowledge

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29. 10 Reasons to Share Your Knowledge

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65. 12 Keys to Great Leadership: PATHBUILDERS

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119: 10 Ways to Be a Great Leader: LEADERSHIP

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66. 36 KM Maxims, Part 1

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67. 36 KM Maxims, Part 2

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68. 36 KM Maxims, Part 3

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69. 36 KM Maxims, Part 4

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70. 40 Pitfalls to Avoid in Knowledge Management, Part 1

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71. 40 Pitfalls to Avoid in Knowledge Management, Part 2

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72. 40 Pitfalls to Avoid in Knowledge Management, Part 3

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73. 40 Pitfalls to Avoid in Knowledge Management, Part 4

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74. 40 Pitfalls to Avoid in Knowledge Management, Part 5

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26. 5 Pitfalls to Avoid in Knowledge Management

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104: 10 Causes of Lost Knowledge

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105: 10 Ways to Keep Content Accessible

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108. 16 Suggestions from a Pragmatic KM Curmudgeon

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120. HACK: Helpful Acronyms Compile Knowledge

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Communication and Collaboration

75. 10 Ways to Communicate Without Pushing Content

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76. 10 Tips for Successful Face-to-Face Meetings

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77. 10 Questions to Ask Before Replying in Email

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78. 15 Tips for Newsletters

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79. How to Build Your Personal Digital Brand

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80. 10 Questions for Eliciting Success Stories

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81. 8 Ways to Use Stories

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82. 10 Rules for Asking Others to Share Knowledge

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83. 13 Use Cases for Collaboration

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84. 8 Reasons for Working Out Loud

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85. People Connections: 10 Types and 10 Attributes

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86. 10 Course Details for a KM Training Plan

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87. 5 Types of KM Documentation

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121. 10 Vehicle Details for a KM Communications Plan

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88. 5 Ways to Build Trust

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112. Why People Won’t Ask Questions Openly and Why They Should

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113. 10 Benefits of Asking Questions

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114. 10 Ways to Use Questions and Answers

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Communities and Networks

2. 10 Principles for Successful Communities

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122. Critical Success Factors for Communities of Practice

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89. TARGETs for Community Management

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90. 5 Types of Communities — TRAIL

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91. 5 Activities for Community Participation — SPACE

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92. 5 Requirements for Thriving Communities — SMILE

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93. 5 Goals for a Communities Program — PATCH

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94. 5 Expectations for Community Leaders — SHAPE

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95. 5 Tools for Communities — SCENT

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24. 10 Tips for Leading Communities

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96. 10 Goals for Community Managers

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97. 10 Tips for Managing Community Calls

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98. 10 Reasons People Won’t Speak Up on Community Calls

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99. Community Culture: 6 Types and 5 Recommendations

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100. 10 Elements of a Practical Community Culture

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101: Reviewing and Approving Requests for Communities

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106. 10 Ways to Use AI in Communities

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116. ESN (Enterprise Social Network) Platforms

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117. Community Platforms: 8 Criteria and 50 Products

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118. Virtual Meeting Platforms

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  1. The 5 Cs of Knowledge Management

31. The 5 Cs of KM, Number 1: Capture

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32. The 5 Cs of KM, Number 2: Curate

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33. The 5 Cs of KM, Number 3: Connect

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34. The 5 Cs of KM, Number 4: Collaborate

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35. The 5 Cs of KM, Number 5: Create

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107. What to Look for in Knowledge Management Software: The Six Cs

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