Originally posted 16-Nov-23

Stan Garfield


I am pleased to announce that my book, Knowledge Nuggets: 100 KM Infographics is now available. It is my fifth book, and I have also written chapters for four other books.

Published by Lucidea Press, this book offers the essential principles of knowledge management in easy to grasp infographics. It starts with the subject of my book for Lucidea Press, The Five Cs of Knowledge Management, and continues with KM fundamentals. The 12 Steps to KM Success are included, including details on each step. Tips, tricks, techniques, and maxims follow — and the book finishes with knowledge nuggets on communication, collaboration, and communities of practice.

Lucidea’s CEO Ron Aspe kindly said, “Stan’s book is a lively look at knowledge management fundamentals that will energize readers and inspire deeper dives into the discipline. We are happy to publish a book that represents a bit of a departure in format for Lucidea Press, while offering the expert guidance our readers have come anticipate.”

KMWorld 2023 attendees got signed print copies of the book. I invite you to download your free PDF copy.

Knowledge Nuggets: 100 KM Infographics


For my dear, departed friends, Max Bromley and Steve Carter. Their good nature, sharp wit, and positive outlook were a source of inspiration for me.

Max Bromley (October 29, 1948 — July 5, 2022)
Steve Carter (November 25, 1951 — June 7, 2016)


I want to thank Lucidea for enthusiastically supporting this book and publishing it. Their ongoing commitment to knowledge sharing is impressive, and I am incredibly pleased to partner with them. I would also like to thank my editor, Sarah Nichols, for her support, effort, and skill.


The idea for this book came from noticing that when I posted an image with detailed text on social media, thousands of views ensued. In pondering the reasons why, I realized that my followers appreciate succinct visual summaries of the over 900 blog posts I have written since 2006. I like to illustrate each post with an image, and I use a similar approach with slides that I present. So, I decided to take the approach further by selecting icons for each point in the many lists I have created as part of my writing and speaking.

The content is supplemented by posts providing comprehensive details for each infographic. Links for each are available below. I encourage you to explore this additional content that expands on what appears in the book.

Table of Contents with Article Links

The 5 Cs of Knowledge Management

1. The 5 Cs of Knowledge Management

2. The 5 Cs of KM, Number 1: Capture

3. The 5 Cs of KM, Number 2: Curate

4. The 5 Cs of KM, Number 3: Connect

5. The 5 Cs of KM, Number 4: Collaborate

6. The 5 Cs of KM, Number 5: Create

KM Fundamentals

7. The Knowledge Management SIRCL: 5 Core Activities

8. 15 Benefits of Knowledge Management

9. 5 Reasons KM Programs Start and 5 Reasons They End

10. 10 Actions Leaders Can Take to Get KM Going

11. The Future of KM: Five Foundations and Fifteen Fundamentals

12. 10 Trends in Knowledge Management

13. 10 Ways to Do Digital Transformation with KM

14. 10 Signs that Knowledge Management is Alive

15. 15 Key Issues in Knowledge Management

16. 10 Roles Needed for a KM Program

17. 12 Indicators of an Ideal Knowledge Library

12 Steps to KM Success

18. 12 Steps to Knowledge Management Success

19. Step 1: 10 Ways to Build Expertise in Knowledge Management

20. Step 2: How to Identify the Top 3 Objectives for a KM Program: 5 Steps

21. Step 3: The 10 Commitments from Senior Leaders: Securing Support for a KM Program

22. Step 4: 9 Questions to Answer on People, Processes, and Technology

23. Step 5: Articulate Your Vision for How KM Should Work: 10-Part Vision for Knowledge Management

24. Step 6: Define the Knowledge Management Strategy: 10 Types of KM Strategies

25. Step 7: Define Compelling Use Cases: SAFARIS — 7 Use Cases

26. Step 8: Define KM Program Governance: 5 Elements

27. Step 9: Specify the Desired Modes of Knowledge Flow: 5 Modes of Knowledge Flow

28. Step 10a: Select and Implement KM People Components: 11 People Components

29. Step 10b: Select and Implement KM Process Components: 16 Process Components

30. Step 10c: Select and Implement KM Technology Components: 23 Technology Components

31. Step 10d: Knowledge Management Implementation: 5 Specialties to Use and 5 Plans to Develop

32. Step 11a: 10 ways to Innovate Key KM Processes and Tools to Implement a KM Strategy

33. Step 11b: 10 Steps to Implement, Improve, and Iterate a Knowledge Management Program

34. Step 12a: 10 Ways to Pay it Forward in KM

35. Step 12b: 5 Ways to Get KM Feedback and Ideas to Reuse

36. Step 12c: 10 Questions to Ask on a Resource Survey

Tips, Tricks, and Techniques

37. 10 Tips for Starting a Knowledge Management Program

38. 10 Priorities for a KM Program

39. 7 Habits of Highly Successful Knowledge Managers

40. 10 Lessons Learned: Practical Advice for KM Leaders

41. 13 Insights on Knowledge Management

42. 10 Ways to Establish the Value of KM

43. 15 Ways to Sell KM in an Organization

44. 10 Ways to Create New Knowledge

45. 10 Ways to Retain Organizational Knowledge

46. 12 Tips for Building a Partnership Between KM and IT

47. 10 Indicators of a Knowledge Sharing Culture

48. 10 Guidelines for Collaborative Team Spaces

49. 15 Types of Knowledge Sharing

50. 5 Ways to Reuse Knowledge

51. 10 Ways to Encourage Reuse

52. 10 Ways to Enable Lessons Learned

53. 5 Steps to Implement Taxonomy

54. 10 Ways to Provide Best Bets for Search

55. 16 Recommended Knowledge Management Books

56. 6 Questions to Answer for Personal Knowledge Management

57. 24 Ways AI Supports Knowledge Management

58. Guidelines for KM Metrics

59. How to Motivate Knowledge Sharing


60. 16 Reasons Why People Don’t Share Their Knowledge

61. 10 Reasons to Share Your Knowledge

62. 12 Keys to Great Leadership: PATHBUILDERS

63. 36 KM Maxims, Part 1

64. 36 KM Maxims, Part 2

65. 36 KM Maxims, Part 3

66. 36 KM Maxims, Part 4

67. 40 Pitfalls to Avoid in Knowledge Management, Part 1

68. 40 Pitfalls to Avoid in Knowledge Management, Part 2

69. 40 Pitfalls to Avoid in Knowledge Management, Part 3

70. 40 Pitfalls to Avoid in Knowledge Management, Part 4

71. 40 Pitfalls to Avoid in Knowledge Management, Part 5

Communication and Collaboration

72. 10 Ways to Communicate Without Pushing Content

73. 10 Tips for Successful Face-to-Face Meetings

74. 10 Questions to Ask Before Replying in Email

75. 15 Tips for Newsletters

76. How to Build Your Personal Digital Brand

77. 10 Questions for Eliciting Success Stories

78. 8 Ways to Use Stories

79. 10 Rules for Asking Others to Share Knowledge

80. 13 Use Cases for Collaboration

81. 8 Reasons for Working Out Loud

82. People Connections: 10 Types and 10 Attributes

83. 10 Course Details for a KM Training Plan

84. 5 Types of KM Documentation

85. 5 Ways to Build Trust

Communities of Practice

86. 10 Principles for Successful Communities

87. TARGETs for Community Management

88. 5 Types of Communities — TRAIL

89. 5 Activities for Community Participation — SPACE

90. 5 Requirements for Thriving Communities — SMILE

91. 5 Goals for a Communities Program — PATCH

92. 5 Expectations for Community Leaders — SHAPE

93. 5 Tools for Communities — SCENT

94. 10 Tips for Leading Communities

95. 10 Goals for Community Managers

96. 10 Tips for Managing Community Calls

97. 10 Reasons People Won’t Speak Up on Community Calls

98. Community Culture: 6 Types and 5 Recommendations

99. 10 Elements of a Practical Community Culture

100. Reviewing and Approving Requests for Communities



Stan Garfield

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/