1. Understanding: David Weinberger — To Know, but Not Understand
  2. Insights: Gary Klein — Seeing What Others Don’t: The Remarkable Ways We Gain Insights (notes by Mary Abraham)
  3. Expertise: Richard McDermott — How to think like an expert
  4. Sense-making: Dave Snowden — What is Sense-making? — How we make sense of the world so we can act in it
  5. Decision and Action: Nick Milton — Data — Information — Knowledge — Understanding — Decision — Action

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Stan Garfield

Stan Garfield

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/