Where should the knowledge management function report to in an organization?

Originally posted Jan 18, 2017

Q: Where does KM belong in an organization?

A: Not under IT, HR, or some other stovepipe. If there is no independent Chief Knowledge Officer who reports to the CEO, then some neutral organization such as Operations is the best place.

A virtual team made up of KM champions from each key organization is a good way to balance a central team with distributed representation.

Also see Knowledge Management Implementation Plan and KM Program Governance and this SIKM Leaders Community discussion.

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