Originally answered Jun 7, 2017

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From Wikipedia: Web 2.0 refers to websites that emphasize user-generated content, usability (ease of use, even by non-experts), and interoperability. Examples of Web 2.0 features include social networking and social media sites (e.g., Facebook), blogs, wikis, folksonomies (tagging), video sharing sites (e.g., YouTube), hosted services, Web applications (apps), collaborative consumption platforms, and mashups.

The term Web 2.0 is no longer in active use, and Web 3.0 has been used to refer to the semantic web. Here are technologies and techniques associated with three waves — not only for the web, but also for knowledge management (KM).

Web/KM 1.0

  1. web sites
  2. web browsers
  3. email
  4. intranet
  5. team spaces
  6. portals
  7. repositories
  8. databases
  9. search engines
  10. listservs and bulletin boards

Web/Enterprise/KM 2.0

  1. Enterprise Social Networks (ESNs)
  2. tagging
  3. blogs
  4. wikis
  5. podcasts/videos
  6. RSS/mashups
  7. social software/social media
  8. enterprise search

Web/KM 3.0

  1. semantic web
  2. big data/analytics/text analytics/visualization
  3. digital workplace
  4. cognitive computing/artificial intelligence/intelligent agents/chatbots
  5. gamification

See also:

Written by

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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