Originally answered Jan 11, 2017
Read books, periodicals, web sites, and blogs; attend training and conferences; and participate in professional communities to deepen your understanding of the field of knowledge management.
Here are ten detailed lists of available resources:
It’s a good idea to attend a KM conference before starting a KM program. After that, try to attend one every year, choosing a different one as much as possible.
Some conferences feature training before, during, or after the event. Take advantage of this whenever possible.
When attending conferences and training courses, make every effort to get to know the other attendees. Seek them out during meals, breaks, and social events. Ask them questions, share your thoughts, and exchange contact information. Try to schedule visits with the most energetic colleagues to learn more about their KM programs.
If you have the funds to engage an outside consultant, you can benefit from their knowledge and experience. If not, you can still learn from visiting their web sites and reading their literature and publications. Here are 200 KM Thought Leaders and 100 KM Consultants.
For KM communities, start by reading any discussions, and then post questions. If events are held, try to attend, especially face-to-face events.
The field of knowledge management has been around for about 20 years. A lot has been learned during this time, and you can benefit from this by taking advantage of a wide variety of KM resources.
Here are single recommendations for each type of resource to get you started.
- Blog: Knoco stories by Nick Milton
- Book: Working Knowledge by Thomas Davenport and Laurence Prusak
- Community: SIKM Leaders Community
- Conference: KMWorld
- Consultant: Susan Hanley
- Periodical: K Street Directions by Chris Riemer
- Site: Gurteen Knowledge Website by David Gurteen
- Thought Leader: Nancy Dixon
- Training: Working Knowledge CSP by Bill Kaplan
- Tweeter: Arthur Shelley
There is a great amount of content to digest, and new material is published every day. Start with a simple goal such as reading one book or attending one conference, accomplish it, and then set your next goal.
Reusing the ideas and experiences of others is what you are asking others to do in a KM initiative. You should model this behavior by applying it yourself. By sharing, innovating, reusing, collaborating, and learning with other KM professionals, you will show your organization how it is supposed to be done, and in the process, accelerate implementation and ensure success.