The power of mass creativity; Six Eyes of Seeing Knowledge; KM events and contests
We-Think: the power of mass creativity by Charles Leadbeater
We-Think: the power of mass creativity is about what the rise of the likes of Wikipedia and YouTube, Linux and Craigslist means for the way we organize ourselves, not just in digital businesses but in schools and hospitals, cities and mainstream corporations. These new forms of mass, creative collaboration announce the arrival of a society in which participation will be the key organizing idea rather than consumption and work. People want to be players not just spectators, part of the action, not on the sidelines.
With the support of Profile, the publisher, Charles released the book prior to formal publication so that people could comment upon the text, add to it, disagree with it. He hoped this open approach to peer review is in itself an experiment in collaborative creativity and will help to create new ways for people to write books and share ideas.
Six Eyes of Seeing Knowledge by Luke Naismith
Q: Do you conduct KM events or contests such as paper competitions or knowledge sharing sessions? I would like to know your ideas on what other events or activities we can conduct.
A: Yes, here are some examples that have been used successfully.
Best Practice Forum: The objective is to accelerate sharing knowledge and experience among the 700 attendees. 10 different individuals or teams present their best practices and compete for special awards. A panel of fifteen judges assess each of the presentations according to a set of criteria including innovation, collaboration, and contribution to the business. Three individuals receive the top awards.
Knowledge Cafe: An actual cafe with food and drinks coupled with a KM workshop. A survey was administered on how participants felt about contributing and finding reusable knowledge. Each person’s issues were addressed on the spot at the workshop. One attendee had found the whole experience of contributing and searching for reusable material very difficult. By the time he left the KM Cafe he said that he was more confident about searching and contributing and was going to join a discussion forum. Attendees were given a KM Cafe menu from which they were able to choose activities they would like to try in the workshop, and a Takeout Menu and a KM Favorites Pack which include links to KM activities relevant to their day-to-day work.
Knowledge Garage: As part of a training event for project managers, participants stepped through the impressive door of the Knowledge Garage and went to the Reuse or Capture Corners. In the Reuse Corner, the PMs searched for information and knowledge to reuse for their projects or topics they were currently working on. Many participants succeeded in finding a similar project with contacts, project documents, templates, references, or peers working on the same topic. In the Capture Corner, the PMs wrote down and submitted their knowledge in a variety of reusable formats.
KM Awards Program: Rewards individual contributors for outstanding performance in the area of knowledge management. Employees earn points by fulfilling predefined KM activity packages. Each package has to include one option of the three KM categories respectively: participate, capture, and reuse. All participants must pass an initial Awards Program quick test and enroll to earn points for subsequent activities.