Originally posted 12-Nov-20

  1. Collection: processes and repositories for capturing explicit knowledge. This involves attempting to codify and encapsulate knowledge in writing or some other form of stored data.
  2. Connection: collaboration, communities, and social networks for sharing tacit knowledge. Connecting people allows them to exchange knowledge by communicating with one another.
  3. Boundary spanning: bridges across organizational boundaries for enabling knowledge to flow between previously isolated groups. Building bridges to connect otherwise unconnected networks makes available previously unknown sources of knowledge.
  4. Discovery: processes for learning from existing sources of information, including systems, databases, and libraries. Scouring established knowledge bases in order to gain insights, distill trends, and uncover useful nuggets can provide a competitive advantage.
  5. Creation: processes for stimulating innovation and facilitating invention. By using the other modes of knowledge flow, creative ideas can be developed into useful new products, services, and ways of getting work done.

Collection: processes and repositories for capturing explicit knowledge

Explicit knowledge is formal knowledge that can be conveyed from one person to another in systematic ways. Examples include books, documents, white papers, databases, policy manuals, email messages, spreadsheets, methodologies, multimedia, and other types of files.

Connection: collaboration, communities and social networks for sharing tacit knowledge

Tacit knowledge is personal knowledge that resides in an individual. It is content that has not been recorded or exchanged. It relies on experiences, ideas, insights, values, and judgments and usually requires joint, shared activities in order to transmit it. Individuals possess tacit knowledge and must learn to verbalize that knowledge. The art of talking about a problem or opportunity causes it to take shape and to be defined. Once defined, it can be solved or developed.

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Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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Stan Garfield

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/