Proven Practices for Promoting a Knowledge Management Program
Originally posted 28-Sep-17
My second book, Proven Practices for Promoting a Knowledge Management Program, is available in two formats. Published by Lucidea Press, it shows you how to build a successful knowledge management program that gets ongoing leadership commitment and creates a knowledge-sharing culture.
The book includes such topics as the essential elements of a knowledge management program, how to lay the foundation for success, the secrets to obtaining early and ongoing leadership commitment, tips for communication strategies that actually do influence and engage your audience, how to assess and leverage technology appropriately, and powerful methods of nurturing a knowledge-sharing culture (including recognizing and rewarding participants). Finally, you’ll read detailed case studies of 10 organizations — among them Microsoft and NASA — that will inspire you as you set your own knowledge management strategy.
Chapters are:
- Define the Essentials
- Lay the Foundation
- Obtain Leadership Commitment
- Educate
- Communicate
- Seek Outside Help
- Build a Team
- Embrace Technology Appropriately
- Improve Continuously
- Nurture a Knowledge-Sharing Culture
- Recognize and Reward
- Use the Keys to Success
- Avoid the Top 40 Pitfalls
- Apply Lessons Learned
- Reuse Proven Practices
I hope you find the book compelling and relevant. It contains useful advice and insights drawn from my career as a KM practitioner. Both Kindle and print versions are available for purchase, and you can get a free digital copy, courtesy of Lucidea. Webinars for each chapter are also available.
