Originally published February 2, 2015

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I was asked to list platforms for building online communities. Here are three lists.

1. For Enterprise Social Networks (ESNs)

  1. Atlassian Confluence
  2. Aurea Jive
  3. Facebook Workplace
  4. Google Currents
  5. HCL Connections
  6. Limeade (formerly Sitrion)
  7. Microsoft Yammer
  8. Salesforce Chatter
  9. SAP Jam
  10. TIBCO tibbr

2. For internal community sites

  1. Drupal
  2. Google G Suite
  3. Jostle
  4. Khoros
  5. Microsoft SharePoint
  6. Neudesic Pulse
  7. Ning
  8. OpenText Tempo
  9. PBworks
  10. Vanilla Forums
  11. Zimbra

3. For external communities

  1. Facebook Groups
  2. Google Groups
  3. Groups.io
  4. LinkedIn Groups

Lists from others

Real Story Group: Enterprise Collaboration & Social Software

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Vendors Evaluated

Platform Vendors

Major Suites

Smaller Suites

Specialist Players

Enterprise Social Layers

Forrester: The Forrester Wave™: Enterprise Social Platforms, Q2 2014

  1. Atlassian Con­fluence
  2. blueKiwi blueKiwi
  3. IBM Connections
  4. Jive Jive
  5. Microsoft 365 (including Yammer)
  6. Microsoft Yammer
  7. Neudesic Pulse
  8. OpenText Tempo Social
  9. salesforce.com Chatter and Communities
  10. SAP Jam
  11. Sitrion Social
  12. VMware Socialcast
  13. Tibco tibbr
  14. Zimbra Collaboration

Gartner: Magic Quadrant for Social Software in the Workplace, 26 October 2015

  1. Atlassian
  2. Google
  3. Huddle
  4. IBM
  5. Igloo
  6. Jive
  7. Liferay
  8. Microsoft
  9. Salesforce
  10. SAP
  11. Sitrion
  12. TIBCO Software
  13. VMware
  14. Zyncro Tech

The CMX Guide to Community Platforms, 1st Edition (2015)

1. Forums

  • bbPress
  • Discourse
  • IP (Invision Power) Boards
  • MyBB
  • NodeBB
  • phpBB
  • vBulletin
  • XenForo

2. Enterprise Software

  • inSided
  • JiveX
  • Lithium
  • Salesforce Community
  • Standing on Giants Platform
  • Vanilla
  • Zimbra

3. Community Feedback + Support Platforms

  • Get Satisfaction
  • UserVoice
  • Zendesk Communities

4. Group Platforms

  • CMNTY
  • GroupAhead
  • Hoop.la
  • Mightybell
  • Minsh
  • Muut
  • Ning
  • Place
  • Small World Labs
  • Switchboard
  • Content management systems
  • Drupal
  • Evoq by DNN
  • Higher Logic
  • Pluck
  • SocialGo
  • Socious
  • Telescope.io

5. Community Relationship Management

  • FUEL by Passenger
  • Mobilize
  • NationBuilder
  • SocialEngine

6. Internal Community

  • HipChat
  • Honey
  • Igloo
  • Salesforce Chatter
  • Slack
  • Yammer

7. Community Platforms that Exist On Outside Platforms

  • LinkedIn Groups
  • Meetup
  • reddit
  • Stack Exchange

The CMX Guide to Community Platforms — 2nd Edition (2017)

SUPPORT/SUCCESS

  • Sprinklr Community
  • Zendesk

PRODUCT

  1. CMNTY Platform
  2. Uservoice

ACQUISITION & ADVOCACY

  1. Ambassador
  2. Influitive

CONTENT

  • Q&A
  1. Question Pro
  2. Switchboard
  • Networks
  1. Facebook Groups
  2. Mighty Networks
  3. Mobilize
  • Small Groups
  1. GroupAhead
  2. Minsh
  3. Spot.IM

ENGAGEMENT

  • Associations
  1. AppZocial
  2. Rasa.io
  3. Your Membership
  • Forums
  1. bbPress
  2. Discourse
  3. Forumbee
  4. Invision Power Forums
  5. My BB
  6. Nodebb
  7. Vbulletin
  8. wpforo
  9. Xenforo
  • Internal
  1. Convo
  2. Honey
  3. Igloo
  4. Slack
  5. Socialcast by VM Ware
  6. Workplace by Facebook
  7. Yammer
  • Offline
  1. Massive Platform
  2. Meetup
  3. Splash
  • Nonprofits & Movements
  1. Small world community by
  2. Personify
  • Social Website
  1. Social Engine
  2. social go

ENTERPRISE

  1. AnswerHub by DZone Software
  2. Drupal
  3. Evoq
  4. Fuel Cycle
  5. Higher Logic
  6. Hoop.la Community
  7. inSided
  8. JiveX
  9. Lithium
  10. NationBuilder
  11. Pluck
  12. Salesforce Community Cloud
  13. SoG Community Platform
  14. Telescope
  15. Telligent
  16. Vanilla Forums
  17. Vision Critical

Also see:

  1. 100 Articles on Yammer, Microsoft Teams, Jive, Slack, and Workplace by Facebook
  2. Team Spaces for Collaboration Using SharePoint or Other Platforms
  3. IDC Communities and Collaboration Research
  4. Articles and Presentations About Communities
  5. Articles and Presentations about Enterprise Social Networks (ESNs)

What software platforms should I add to these lists? Which ones have you used? Which ones do you recommend?

Written by

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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