Originally posted 17-Nov-22

Experience

  • Modern Workplace Learning: Speaker, Writer, and Adviser, 2000 — Present
  • Centre for Learning & Performance Technologies: Founder, 1997 — Present

Education

  • City, University of London — MSc, Information Systems & Technology, 1990
  • King’s College London, U. of London — BA, German & Portuguese, 197

Profiles

Books

Social Learning Handbook 2014: A practical guide to using social media to work and learn smarter

Videos

Other Content

How to build a culture for knowledge sharing at work

  1. Help the team see the value of sharing — and what it will bring to each one of them individually (the “What’s In it For Me”), as well as what it will bring to the group as a whole (e.g., the ability to capture team knowledge, improve communications, productivity, teamwork and ultimately business performance).
  2. Help the team establish sharing as part of their daily routine — if it is seen as an extra to the daily work it won’t become a habit, so taking the time daily to share will need to be become ingrained into everyday work. This might mean, at first, setting some time aside each day to establish the practice.
  3. Help to encourage those who feel concerned about sharing for whatever reasons they might have — This might be due to a lack of confidence or competence, or fear that it will mean loss of power. In some cases, you may need to work one-to-one with an individual to address their personal concerns.
  4. Help the team to “add value” to what they share — one of the easiest ways for individuals to start sharing is to provide links to resources they have come across. However, they need to be aware that they also need to provide some additional context or commentary too, so that others can decide whether it is worth their while clicking through the links.
  5. Help the team to “work out loud” — another key way to help a team share is to encourage them to “work out loud” and talk about their work openly, the experiences they are having, as well as their successes and failures. This is part of the collective reflection process discussed in the previous section. The advantage of doing this is that others in the team have full visibility on what is happening in the team and can easily spot others with expertise or experience in areas of work they might be about to embark on.
  6. Help the team to avoid “over-sharing” — this is sharing for the sake of it and can often happen if too much pressure is put on a team to prove they are “social”. In which case it may be useful to re-assure the group that: (a) they are not being forced to be social and share everything, and (b) they will not be penalized if they don’t contribute all the time.

TJ: Training Journal — October 2019 — Workplace learning expert Jane Hart discusses her life in L&D

  • Stand out in a crowd. Don’t be a lemming and just follow the crowd, make your own mark.
  • Question the status quo. Don’t just do what’s always been done, think about how you might do things differently.
  • Try new things. If you fail, learn from your mistakes and try something else; don’t give up.
  • Be a role model. Don’t just talk about new stuff, show what’s possible.
  • Give your best. Don’t just get by.
  • Show enthusiasm. It rubs off on people and is worth an awful lot.
  • Keep ahead of the game. Don’t just keep up.
  • Futureproof your own career. No one else is going to do it for you, and the world is moving so fast that you will need to be prepared for your next step.
  • Learn something new every day. Not just from a course, but something from your daily work or from the web.
  • Share your knowledge and experiences, don’t hoard them. Knowledge isn’t power; sharing knowledge is power.

Top 100 Tools for Learning 2022 — Results of the 16th Annual Survey

L&D Practices for Modern Workplace Learning

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Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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Stan Garfield

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/