Knowledge Audits, Knowledge Chemist, Governance, Why Not?

  1. Recording
  2. Slides
  1. Identify what knowledge currently exists in the targeted area
  2. Determine existing and potential sinks, sources, flows, and constraints in the targeted area, including environmental factors that could influence the targeted area
  3. Identify and locate explicit and tacit knowledge in the targeted area
  4. Build a knowledge map of the taxonomy and knowledge flow in the targeted area — The knowledge map consists of repositories, people, and flow of knowledge within the targeted area
  5. Identify what knowledge is missing in the targeted area
  6. Perform a gap analysis to determine what knowledge is missing in the targeted area
  7. Determine who needs the missing knowledge
  8. Provide recommendations from the knowledge audit to management such that the knowledge management activities in the targeted area can be improved.
  1. Knowledge Identification and Creation
  2. Knowledge Collection and Capture
  3. Knowledge Storage and Organization
  4. Knowledge Sharing and Dissemination
  5. Knowledge Application and Use
  6. Knowledge Archival or Disposal.
  1. What are your objectives for conducting a knowledge audit? Are you trying to sell an idea to management via the knowledge audit, conducting audit as a part of completion of a project or wish to see knowledge audit as continuum?
  2. Have you defined a scope or target area, i.e., which knowledge management activities are you planning to target via the knowledge audit? What types of knowledge assets will be audited — tacit, explicit or both?
  3. Do you also wish to identify and map knowledge flows within the department?
  4. Have you selected a methodology for audit or do you currently have a methodology for your audit? Some approaches include surveys, assets mapping or intellectual capital inventorying, Knowledge Landscape Mapping, competitive knowledge analysis, knowledge flowcharting and analysis, and knowledge mapping. You will select approaches for your audit based on your objectives.
  5. Have you communicated everyone in your department about the knowledge audit? The communication is important before, during and after the audit. Do they understand their role in the data collection stage? Effective communication will minimize resistance towards suggested changes and help you gain support.
  6. Do you have management support for the audit? Have you identified a team leader who will ensure effective communication among the management and department before, during and after the audit?
  • Chapter 1 — The Way Things Never Were
  • Chapter 2 — Good Ideas and How to Generate Them
  • Chapter 3 — What Would Croesus Do? — Taking the Perspective of an Unconstrained Consumer
  • Chapter 4 — Why Don’t You Feel My Pain? — Internalizing the External Effects of Decision Making
  • Chapter 5 — Where Else Would It Work? — Looking for Idea Arbitrage
  • Chapter 6 — Would Flipping It Work? — Trying Things the Other Way Around
  • Chapter 7 — Principled Problem Solving — A Guide to Thinking Inside the Box
  • Chapter 8 — The Case for Honest Tea
  • Chapter 9 — Reinventing Regulation
  • Chapter 10 — Implementing Why-Not




Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager

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Stan Garfield

Stan Garfield

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager

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