Knowing Knowledge; Communities of Practice Readings; Volunteer not conscript

23-Aug-06 Archive of Weekly KM Blog by Stan Garfield

KM Books

From George Siemens: “I have completed a humbly titled book Knowing Knowledge. I opted to go away from traditional publishers (to say knowledge is accelerating in pace and development, and then subject the book to an 18-month cycle seemed silly).

The review process was based on transparency and end-user feedback before publication. The text was published via creative commons license (in physical and web-format).

KM Links

Communities of Practice: Selected Readings by Fred Nickols

  • Articles & Papers by John Seely Brown, Paul Duguid, Estee Solomon Gray, Richard McDermott, John Sharp, David Stamp, Thomas Stewart, John Storck, Patricia Hill, and Etienne Wenger
  • Books by Etienne Wenger, Richard McDermott, William Snyder, Hubert St. Onge, Debra Wallace, John Seely Brown, and Paul Duguid
  • Web Sites: Com-Prac, CPsquare, CPSquare Bibliography Project, Etienne Wenger’s Web Site, Wikipedia CoP Research Resources

KM Questions

Today’s question is posed to Dave Snowden.

Q: What are three rules of knowledge management?

A (from Dave Snowden):

  1. Knowledge will only ever be volunteered; it can not be conscripted.
  2. We only know what we know when we need to know it.
  3. We always know more than we can tell and we will always tell more than we can write down.

A new formulation, or possibly extension of the first rule would be: if you ask someone, or a body for specific knowledge in the context of a real need it will never be refused. If you ask them to give you your knowledge on the basis that you may need it in the future, then you will never receive it.

Written by

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager

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