Originally posted 10-Jun-21

Methodologies are policies, rules, techniques, and procedures that prescribe how work is to be performed and provide proven ways to do it successfully.

Once a process has been used successfully to accomplish a desired result, it can be codified to allow it to be repeated. In some cases, reusing the process is so beneficial that it is becomes a prescribed policy which must be followed. Policies define what tasks must be followed in specific situations, and procedures provide the details on how these tasks are to be performed. In other cases, useful processes are included in a collection of standard methods and templates that are provided to all those who perform similar work.

Rules define specific actions that are required, allowed, and not allowed in the context of implementing a process. Rules of thumb are insights about how to accomplish a task based on practical experience.

Techniques are methods which have been found to work to elicit information, perform analysis, solve problems, and take action in a particular area of practice.

An extensive repository of methodologies, collected both from internal and external sources, can provide users with process tools to help them do their jobs more effectively. Examples of methodologies include:

16 KM Methodologies

Of special interest are methodologies for KM. The field of knowledge management has a wide variety of techniques which can be used by practitioners.

Using the knowledge management techniques listed below allows knowledge managers to offer practical ways of assisting others in the organization to take advantage of their knowledge. Following are 16 examples of KM methodologies:

  1. After Action Review is a tool pioneered by the US army and now widely used in a range of organizations to capture lessons learned both during and after an activity or project. After Action Review (AAR) is a structured review or debrief process for analyzing what happened, why it happened, and how it can be done better by the participants and those responsible for the project or event. After Action Reviews are now widely used to capture lessons learned both during and after an activity or project. After Action Review is an assessment conducted after a project or major activity that allows employees and leaders to discover (learn) what happened and why. It may be thought of as a professional discussion of an event that enables employees to understand why things happened during the progression of the process and to learn from that experience.

For other methodologies, see KM Method Cards by Patrick Lambe.

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/