Originally published June 19, 2021

Stan Garfield
5 min readJun 20, 2021


This is the 69th article in the Profiles in Knowledge series featuring thought leaders in knowledge management. Jane McConnell is an independent advisor to global organizations on digital and workplace strategies based in Uzès, Occitanie, France. We were both presenters at KMWorld 2006, 2011, and 2013. Jane attended the SIKM Leaders Community KMWorld Dinner in 2011 in DC.


Jane was born in Nebraska, grew up in Arizona, and went to college in California. She now lives in Provence, just minutes away from the Roman Pont du Gard.

Jane is an analyst/practitioner with over 20 years of advising organizations on their internal digital strategies and 10 years of doing research. She has conducted annual surveys on The Organization in the Digital Age with 300–400 companies around the world, and published annual reports from 2007 through 2017.

Starting in 2018, she runs a research program on the gig mindset, which is the subject of her book The Gig Mindset Advantage and her podcast Bold New Breed.

Jane wrote the Executive Summary and Key Findings in Boston University’s Leading in the Digital Age, part of edX courses organized by leading universities in the US. She defined the Foundational Framework and corresponding Scorecard for organizations. Jane created and facilitates New Era Workplace Shift (initially Paris-based, but now virtual), a work group of organizational and digital practitioners in global organizations. She wrote the first business-oriented Internet book published in France in 1996.


  • California State University, Fresno — BA, Language and literature



  1. Blog
  2. Briefings
  1. Articles
  2. Posts
  3. Newsletter: Insider Outsider
  1. Contents
  2. Framework
  • MIT Sloan Review
  1. How Digital Leaders Inspire Engagement
  2. Neutralize Internal Politics in Digital Initiatives
  1. The Company Cultures That Help (or Hinder) Digital Transformation
  2. Tracking the Trends in Bringing Our Own Devices to Work
  • Global Peter Drucker Forum Blog
  1. 2016 Seeding an Entrepreneurial Work Culture
  2. 2017 The Inclusive Organization and the Reachability Factor
  3. 2018 How a Gig Mindset Inside Organizations Will Shape our Future
  4. 2020 Leadership Everywhere Means Reversed Leadership

Articles by Others

  1. Part 1
  2. Part 2

SlideShare Presentations


  • Enterprise 2.0 Summit
  1. 2012 — Social Intranet How-to
  2. 2013 — State of the social intranet evolution
  1. Blog
  2. Facebook
  1. Collaboration & Business Value: A Strategic View
  2. Virtual Teams: Strategy, Technology, People & Culture
  3. IM (Instant Messaging) in the E-Workplace
  1. International keynote: What are the global trends for intranets?
  2. The big debate: Jane McConnell and James Robertson
  3. Intranet Leadership Forum breakfast
  4. 2012 Digital Workplace Trends survey: What do you want to know?
  1. W6: Structuring Search in Complex Intranet Environments
  2. Enterprise Search Reality Check


  • 2013
  1. W9: Digital Workplace Strategies: Why & How
  2. B101: Digital Workplace TrendsSlides
  • 2011
  1. W16: Intranet Governance: Frameworks for Socially Driven Digital Workspaces
  2. C103: Digital Workplace TrendsSlides
  • 2007
  1. W14: Global Intranet Maturity Workshop: Lessons and Opportunities
  2. D103: Global Intranet Practices & TrendsSession DescriptionSlides
  • 2006
  1. W5: Intranet Strategies & Benchmarking for Practitioners
  2. Intranets, Internal Communication, & Organizational Change — IA205 Slides

Podcast: Bold New Breed

  1. Why is the bold new breed business critical?
  2. Can internal civil disobedience wake up the gig mindset culture?
  3. Willful blindness: what and why?
  4. How does Velcro management build flexibility and readiness?
  5. Proactive resilience: how to win a race that has no finish line
  6. How to facilitate diversity and inclusion?
  7. How can you make learning come alive?
  8. Florence Devouard on a mission for open knowledge
  9. Chris Labonté, believer in the long life of books
  10. Knowledge management means people management
  11. Surge capacity in our DNA for operations and knowledge
  12. Waysfinding, complexity and opening spaces
  13. Orchestrating space to create competitive advantage
  14. Leadership is taking the time, exercising the decision-making muscle, learning as you lead
  15. Leading from the heart, a spiritual journey with a backpack
  16. eXtended reality increases engagement and learning



Book Chapter



Stan Garfield

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/