Jakob Nielsen’s book store; KM introductory articles; 3 benefits and 3 challenges of KM

06-Sep-06 Archive of Weekly KM Blog by Stan Garfield

KM Books

Jakob Nielsen’s store on Amazon

  1. Prioritizing Web Usability by Jakob Nielsen
  2. Homepage Usability: 50 Websites Deconstructed by Jakob Nielsen
  3. Designing Web Usability: The Practice of Simplicity by Jakob Nielsen
  4. Usability Engineering by Jakob Nielsen
  5. International User Interfaces by Elisa Del Gado and Jakob Nielsen
  6. The Design of Everyday Things by Donald A. Norman
  7. Emotional Design: Why We Love (or Hate) Everyday Things by Donald A. Norman
  8. The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the Solution by Donald A. Norman
  9. Tog on Software Design by Bruce Tognazzini

KM Links

Knowledge Management Introductory Articles by The Provider’s Edge, LLC

  1. 6 Principles of Knowledge Sharing by Flemming Poulfelt
  2. 12 Principles of Knowledge Management by Verna Allee
  3. A KM Initiative is Unlikely to Succeed Without a Knowledge Audit by Ann Hylton
  4. A Primer on e-Learning…The Framework, The Market, The Players by Stephen Abram
  5. Applying the Four Pillars of Knowledge Management by Charlie Bixler
  6. Building Successful KM Projects by Thomas H. Davenport, David W. De Long, Michael C. Beers
  7. Can Knowledge Management Succeed Where Other Efforts Have Failed? by Margaret Wheatley
  8. Critical Success Factors of Knowledge Management by Farida Hasanali
  9. Eight Keys to Successful KM Practice by Madanmohan Rao
  10. Is KM Just Good Information Management? by Thomas H. Davenport, Donald A. Marchand
  11. KM, CKO, and CKM: The Keys to Competitive Advantage by John M. Leitch, Philip W. Rosen
  12. KM The Right Way by Simone Kaplan
  13. KM’s Hierarchy of Needs by Jon Powell and Jean Egmon
  14. Knowledge as a Strategy by Knowledge Management Asia-Pacific
  15. Knowledge Management: A Cautionary Tale by Christian Sarkar
  16. Knowledge Management: A Social Perspective by Gray Southon, Ross Todd
  17. Knowledge Management: A Strategic Perspective by R. Suresh
  18. Knowledge Management — An Overview by R. Suresh
  19. Knowledge Management: Approaches and Policies by Dr. David J. Skyrme
  20. Knowledge Management: Lessons from the Pioneers by Karl-Erik Sveiby
  21. Knowledge Management Models: A State of the Art by Daniele Chauvel
  22. Knowledge Management: Next Step to Competitive Advantage by Neal Pollock
  23. Knowledge Management: Practical Aspects of Implementation by Charles H. Bixler
  24. Knowledge Management: Shaping the Profession by Judith Lamont
  25. Knowledge Management Strategies That Create Value by Leigh P. Donoghue, Jeanne G. Harris, Bruce A. Weitzman
  26. Knowledge Management Study 2002 of IDC compiled by Michael Barry, Stephen Clifford
  27. Knowledge Management Terminology by KMTool
  28. Knowledge Management — The Road Ahead for Success by Hemamalini Suresh
  29. Knowledge Managers: Who They Are and What They Do by James D. McKeen, D. Sandy Staples
  30. Knowledge: What Is It? by John Pierce
  31. KPMG Knowledge Management Research Report 2000 by KPMG Consulting
  32. Making the Case for Knowledge Management: The Bigger Picture by Dale Neef
  33. Managing Knowledge @ Work — An Overview of Knowledge Management by Knowledge Management Working Group of the Federal Chief Information Officers Council
  34. Planning Your First Knowledge Management Solution by Reynold Leming
  35. Seven Myths of Knowledge Management by Marc Rosenberg
  36. Solving the Knowledge-Value Equation by Mark Clare
  37. Standardised KM Implementation Approach by The European Knowledge Management Forum
  38. Starting with the Basics: KM for Lawyers by Judith Lamont
  39. The Accidental Knowledge Manager by Peter Dorfman
  40. The Case Against Knowledge Management by Thomas A. Stewart
  41. The Human Side: A Successful Deployment of KM Requires More Than Selecting Tools by Mary Eisenhart
  42. The Information Audit as a First Step Towards Effective Knowledge Management by Susan Henczel
  43. The Knowledge Management Payback by Greg MacSweeney
  44. The One Minute Knowledge Manager by Don Mezei, Brian R. Niessen
  45. The Paradox of Knowledge Management by Jacky Swan, Harry Scarbough
  46. The Real Work of Knowledge Management by Margaret J. Wheatley
  47. Understanding the Difference Between Information Management and Knowledge Management by Dr. Jose Claudio Terra, Dr. Terezinha Angeloni
  48. Using Connect and Collect to Achieve the KM Endgame by Douglas Weidner
  49. What Is a Knowledge Management Project? by David De Long, Tom Davenport, Mike Beers
  50. What Is Knowledge Management? by Rebecca O. Barclay, Philip C. Murray
  51. What’s the Key to Implementing Knowledge Management — an interview with Paul Strassmann by Stuart Silverstone
  52. Where Did Knowledge Management Come From? by Larry Prusak
  53. Why Knowledge? Why Now? by Rudy Ruggles

KM Questions

Q: What are three benefits of KM?

A: Here are three benefits:

  1. Enabling better and faster decision making, innovation, and growth
  2. Avoiding redundant effort
  3. Avoiding making the same mistakes twice

Q: What are three challenges of KM?

A: Here are three challenges:

  1. Emphasizing connection (communities and collaboration), not just collection (capturing every possible document)
  2. Balancing people, process, and technology components (not just focusing on tools)
  3. Choosing and sticking to three simple goals (not trying to solve all knowledge-related problems)

Written by

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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