Implementing a Successful Knowledge Management Program

Originally posted Aug 24, 2017

Implementing a Successful Knowledge Management Program

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Effective KM relies on acceptance from the people within your organization, introducing appropriate processes to facilitate and encourage knowledge capture and management, and integration of the right technology and tools for the job. Implementing a Successful KM Program is designed specifically to provide a step-by-step guide to initiating and managing a project of this kind. Each of the key stages is explored, the potential pitfalls are explained, the necessary research is outlined and all relevant resources that will help you in reaching your targets are listed at length, including associations, communities, news feeds, periodicals and training providers.

Successful knowledge management can improve internal communication, reduce duplication of effort, boost productivity, reduce risk from staff turnover, add value to your client relationships and have a genuine impact on competitiveness and profitability. This report can help you achieve some, if not all, of these benefits for your organisation.

If you are considering initiating a knowledge management program, this book is an essential introduction to the subject area. A checklist for success, this vital textbook can ensure the time and energy invested in your project returns dividends. It offers straightforward advice from planning and strategic direction all the way through to program implementation and the various technical components that many organizations use to support their KM strategies.

The book’s strength is its no-nonsense advice, packed into just over 150 pages, which ought to provide readers with the framework they need to scope out a basic KM program, without overwhelming them with needless trivia. It also provides copious references and suggested reading.


Table of Contents

  1. Introduction
  2. Identify the Top 3 Objectives
  3. Provide 9 Answers
  4. Define the KM Strategy
  5. Obtain the 10 Commitments
  6. Create and Execute the Implementation Plan
  7. People Components
  8. Process Components
  9. Technology Components
  10. Communities: creating, building and sustaining them
  11. KM Maxims and 30 Knowledge Management Insights
  12. Appendix: Resources for Learning About the Field

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