How do you make a discussion forum interactive and professional?

Originally answered Jul 20, 2017

By establishing guidelines for community behavior, moderating discussions according to those guidelines, encouraging members to post and reply, thanking those who do, and setting a good example by posting and replying regularly and respectfully.

See also:

1. Customer Community Playbook — from Vanilla Forums
2. The 10-Step Process to Build a Thriving Community from Scratch — from CMX Hub
3. Community 101 — from The Community Roundtable
4. Managing Communities — from FeverBee
5. Threaded Discussions and Enterprise Social Networks (ESNs)
6. How to Be a Great Community Manager
7. What’s your community’s culture?
8. Articles and Presentations About Communities of Practice and Community Management