Originally answered Apr 3. 2019

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  1. Take responsibility, remain accountable, do jobs effectively, and honor commitments
  2. Communicate openly, authentically, and accurately, provide advance notice whenever possible, and deliver bad news as soon as possible
  3. Respond in a timely manner, be realistic, and say yes whenever possible
  4. Persevere, come up with creative solutions, and remain optimistic
  5. Do the right thing
  • Do what is right — logically, morally, and ethically
  • Do it the right way — honestly, correctly, and completely
  • Do it right away — without procrastinating, making excuses, or avoiding what is unpleasant

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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