Enterprise Collaboration Maturity Models

Stan Garfield

Apr 28, 2018·2 min read

Originally published on August 17, 2016

My Australian friend Matt Moore asked for examples of enterprise collaboration platform maturity models in this SIKM Leaders Community Thread.

I did some research and found 31 resources which relate to Matt’s query:

1. Gartner Maturity Model for Enterprise Collaboration and Social Software by Jeffrey Mann
2. Gartner Maturity Model for Digital Workplace Programs by Gavin Tay, Hanns Koehler-Kruener, Carol Rozwell
3. IDC MaturityScape: Social Business by Vanessa Thompson, Michael Fauscette, Lisa Rowan, Christine Dover
4. Forrester Playbook: The Enterprise Collaboration Playbook For 2017 by Art Schoeller
5. Real Story Group’s RealScore Benchmarks Digital Effectiveness by Jarrod Gingras
6. Enterprise Social Collaboration Progression Model by James Allen, Anindya Gupta, Michael Philpott, Sagar Valluripalli, Nur Yusoff (University of Arizona) and Marc Ashbrook (Microsoft)
7. What is Your Collaboration Maturity Level? by Christian Buckley
8. Measuring Your Social Collaboration Progression by Christian Buckley
9. The Five-Step Maturity Model for Building a Collaborative Organization by Jacob Morgan
10. Collaboration Maturity Model by FOW (Future of Work) Community
11. Enterprise Collaboration Maturity Model (ECMM): Preliminary Definition and Future Challenges by J. Alonso, I. Martínez de Soria, L. Orue-Echevarria, M. Vergara
12. Enterprise Collaboration Maturity Model (ECMM) Slide
13. Collaboration Maturity Model Slide 3
14. Building Enterprise 2.0 on Culture 1.0 by Nathan Wallace The Enterprise Collaboration Maturity Model
15. Enterprise Collaboration Maturity Model recorded presentation by Mikel Ede Vergara
16. Intranet Maturity Framework — The Framework — Stage 3: Collaboration-Driven Intranets
17. The enterprise collaboration or emergent collaboration maturity model Pinterest board
18. Collaboration Maturity & Platforms SlideShare
19. A Collaboration Maturity Model (Col-MM): Development and Exploratory Application by Imed Boughzala, Gert-Jan de Vreede
20. A Roadmap to the Collaboration Maturity Model (CollabMM) Evolution by Andréa Magalhães Magdaleno, Renata Mendes de Araujo, Cláudia Maria Lima Werner
21. Towards a Maturity Model for E-Collaboration by Stefanie Hain and Andrea Back
22. Model for Enterprise Collaboration and Social Software — IBM and Gartner Pages 14–18
23. Utilizing the Employee Experience Maturity Model to Optimize Your Enterprise Collaboration by Stacy Weng
24. Enterprise Interoperability IV Table 1: Maturity Model Examples
25. Social Business Maturity Model, The Next Generation by Michael Fauscette
26. Raise the Bar on Customer Experience with Maturity Models by Seth Earley
27. Social Collaboration Metrics by Manfred Langen
28. Office 365 readiness: Know your organization’s collaborative maturity by Marc Anderson
29. EY’s 6 dimensions for enterprise community success by Tammy Young Heck
30. The Community Roundtable’s Community Maturity Model
31. The Three Waves of Enterprise 2.0: Climbing the Social Computing Maturity Curve by Dion Hinchcliffe

For information on Knowledge Management Maturity Models, see:

• LinkedIn Post
• Google Doc

If you know of other resources, please comment to add them.