Originally published 30-May-17

During my career as a KM practitioner, I developed a profile of the most effective knowledge managers. It’s included in my book, Proven Practices for Promoting a Knowledge Management Program.

Knowledge managers know how to use KM tools, how to ask others for help, who should be connected to whom, who would benefit from a piece of information, and how to persuade others to use information effectively.

Knowledge managers also look for unmet knowledge-related needs, and try to develop ways to meet them using people, process, or technology. They fill the roles of KM leaders, project leaders, and knowledge assistants. Here is the profile I developed, which can be used for recruiting, writing position descriptions, or performance management.

Profile of an effective Knowledge Manager

Experience

Skills

KM leaders need to perform the following tasks:

See also:

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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