Originally posted 08-Oct-20

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My two previous posts (Part 1 and Part 2) detailed the ten types of KM strategies. This third and final post in the series provides examples of how to apply these strategies.

Examples

Here are examples of possible KM strategies for three different types of organizations. Typically, not all ten types of strategies will be used, but these examples illustrate what might be considered.

1. Non-Profit Organization

  • Top 3 Objectives
  1. Lower costs by preventing people from reinventing the wheel all the time.
  • KM Strategy
  1. Motivate: provide incentives for sharing and reusing proven practices.

2. Manufacturing Company

  • Top 3 Objectives
  1. Increase orders by better collaboration between sales, services, and back-office functions.
  • KM Strategy
  1. Motivate: reward collaboration, submitting new ideas, and sharing and reusing lessons learned.

3. Consulting Firm

  • Top 3 Objectives
  1. Increase win rate by improving the proposal development process.
  • KM Strategy
  1. Motivate: measure and reward collaboration, sharing, capture, and reuse.

Summary

Motivating, networking, supplying, analyzing, codifying, disseminating, demanding, acting, inventing, and augmenting are the ten types of KM strategies. Incorporating them in your KM program will help achieve the Top 3 Objectives by prescribing specific actions to take. These should be communicated to the organization so that everyone understands what is planned and how they should participate.

Written by

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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