Originally posted 15-Oct-20

Image for post
Image for post

The seventh step in the 12 Steps to KM Success is to define compelling use cases with clear advantages over existing alternatives. Don’t talk about driving adoption or rolling out tools. Instead, talk about the clear advantages of using them over existing alternatives.

For example, you can use COLLABORATION as an acronym that includes 13 use cases that are more specific than just asking people to collaborate.

Another acronym, SAFARIS, can be used to remember seven key uses for communities and Enterprise Social Networks. Each of these is more effective and efficient that alternative approaches, and that is the strength of offering use cases.

Written by

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store