Published November 24, 2014

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This survey can be used to ask community managers for feedback and suggestions about existing and planned communities to support them as community managers.

The first 6 questions list some ways that members of a community of practice for community managers could interact. Please give your opinion of how valuable each approach would be.

Q1. A public distribution list for sending e-mail to other community managers.

  • High Value
  • Moderate Value
  • Low Value
  • Negative Value
  • No Opinion

Q2. An online discussion forum on the topic of leading a community.

  • High Value
  • Moderate Value
  • Low Value
  • Negative Value
  • No Opinion

Q3. A monthly 1-hour conference call with community managers from around the world. Calls would feature a 30-minute presentation and 30 minutes of open Q&A.

  • High Value
  • Moderate Value
  • Low Value
  • Negative Value
  • No Opinion

Q4. A monthly 1-hour conference call with community managers from only your region. Calls would take place at a convenient time during your regular workday.

  • High Value
  • Moderate Value
  • Low Value
  • Negative Value
  • No Opinion

Q5. A 2-day face-to-face worldwide meeting for community managers to meet and exchange ideas.

  • High Value
  • Moderate Value
  • Low Value
  • Negative Value
  • No Opinion

Q6. A 2-day face-to-face regional meeting for community managers from the same region to meet and exchange ideas in three regional locations.

  • High Value
  • Moderate Value
  • Low Value
  • Negative Value
  • No Opinion

Q7. Of the six options just presented, which is the one that you think would have the highest value for you relative to its cost?

  • Public Distribution List
  • Online Discussion Forum
  • Worldwide Monthly Conference Call
  • Regional Monthly Conference Call
  • Worldwide Face-to-Face Meeting
  • Regional Face-to-Face Meetings
  • Don’t know

Q8. Are you a participant in an existing collaboration or knowledge management community?

  • Yes
  • No
  • Formerly, but not any more
  • Don’t know

Q9. If you answered “Yes” or “Formerly” to Q. 8, how would you rate the value of this community?

  • High value
  • Moderate value
  • Little value
  • Negative value
  • No opinion

Q10. Are you a participant in an Enterprise Social Network (ESN) user community?

  • Yes
  • No
  • Formerly, but not any more
  • Don’t know

Q11. If you answered “Yes” or “Formerly” to Q. 10, how would you rate the value of this community?

  • High value
  • Moderate value
  • Little value
  • Negative value
  • No opinion

Q12. How likely are you to participate in a community for community managers if it has the feature(s) you rated as highly valuable?

  • Very Likely
  • Somewhat Likely
  • Not Likely
  • Don’t know / No Opinion

Q13. What kind of community do you lead?

  • Topic (e.g., Enterprise Applications, Cloud Computing)
  • Role (e.g., Project Management, Software Development)
  • Audience (e.g., Recruits, Women)
  • Industry (e.g., Manufacturing, Telecommunications) or Client (e.g., European Union, US Federal Government)
  • Location (e.g., US, UK)
  • Other (specify)

Q14. In which region are you located?

  • Americas
  • Asia Pacific
  • EMEA

Q15. If you have ideas about other good ways for community managers to learn from each other, please list them.

Other KM Surveys

Written by

Knowledge Management Author and Speaker, Founder of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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