Stan Garfield

Dec 21, 2017

4 min read

Articles and Presentations About Communities of Practice and Community Management

Originally posted Oct 20, 2017

Book and Interview

Communities of Practice

  • Basics
  1. Communities of Practice
  2. Communities Manifesto: 10 Principles for Successful Communities
  3. Getting Started with Communities of Practice
  4. Community of Practice: A Real Life Story
  5. SIKM Leaders Community: A community of practice for knowledge management
  6. Types of Communities & Enterprise Social Network Groups: a TRAIL that COLLECTS
  7. Communities: Using local chapters and engaging millennials
  8. Community Culture
  9. 10 Types of People Connections
  10. A CoP by any other name
  • Related Concepts
  1. 90–9–1 Rule of Thumb: Fact or Fiction?
  2. The Sound of Silence
  3. Open the gates and tear down the walls; moving from “need to know” to “need to share”
  4. Why won’t people ask questions in the open?
  • Q&A
  1. 100 Questions & Answers on Collaboration & Communities
  2. What are you supposed to do in a community?
  3. Does size matter in communities?
  4. What makes a great community?
  5. Why do communities need at least 100 members?
  6. What is the difference between a community and an organization?
  7. What is the difference between a community of practice and a community of interest?
  8. What are some creative and effective ways to build online community websites?
  9. How does one create an online forum?
  10. What are typical problems in a community?
  11. What is community participation?
  12. Why are communities needed?
  13. How can community participation be enhanced?
  14. Why do people join communities?
  15. What are the characteristics of a community?
  16. What does a community need?
  17. What are the most important elements of a community?
  18. How do I start and sustain a local knowledge management community?
  19. What are examples of a community of practice?
  • Technology
  1. Online Community Platforms
  2. Community of Practice Tools: e-SCENT-ials
  3. Threaded Discussions and Enterprise Social Networks (ESNs)
  • Resources
  1. Books on Communities of Practice
  2. Previous posts about communities
  3. Facebook’s new mission statement is about building communities to bring the world closer together
  4. 100 Articles on Yammer, Microsoft Teams, Jive, Slack, and Workplace by Facebook
  5. Knowledge Management for Development Journal, Vol 13, No 3 (2017): Communities of Practice in development: a relic of the past or sign of the future?

Community Management

  • Basics
  1. 10 Tips for Leading Communities
  2. Getting Leaders to Post in a Community
  3. How to Be a Great Community Manager
  4. Take some time to stimulate community conversations — Number 8 under “36 Useful Maxims for knowledge sharing, leadership, and personal growth”
  • Q&A
  1. Community Managers: What’s Needed?
  2. What is community management?
  3. What are some metrics for measuring community management?
  4. Answers to three community management questions
  5. 100 Questions & Answers on Collaboration & Communities
  6. What are the most common mistakes made by community managers
  7. What are some mistakes to avoid in community building?
  8. How do I vet the new members in a digital community of professionals?
  9. How do you build community trust?
  10. Tribe Interview
  11. Why does community management matter? Why invest in it? How do companies measure it? How do they define success?
  • Program Management and Governance
  1. Community evangelist role defined, with links to additional information
  2. To control or not to: only you can prevent redundant communities
  3. 5 questions to answer before starting a new community
  4. Community Goals and Measurements
  5. How to tell the health of a community
  • Resources
  1. How to Start and Lead Communities
  2. Community Managers Survey
  3. Community Management Conferences
  4. Blogs on Community Management
  5. Books on Community Management
  6. Community Management Training
  7. A dozen community management communities, and how to find a community manager job
  8. How to Find a Job in Knowledge Management or Community Management
  9. Top 24 Communities for the Community Manager
  10. Online Community Toolkit